Last Updated: 18th March, 2025

At Pinnacle Global, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us or visit our website (https://www.pinnacleglobalgroup.com/).

Please read this Privacy Policy carefully. By using our services, you agree to the practices described herein.

1. Who We Are

Pinnacle Global is a multi-service provider of accounting, administrative support, outsourcing/offshoring solutions, virtual assistance, and digital marketing services. With offices in Mumbai, India and London, UK, we serve clients across the UK, Ireland, and globally.

2. What Information We Collect

We may collect and process the following categories of personal data:

A. Information You Provide

• Name, job title, company name

• Contact details including email address and phone number

• Information submitted via contact forms, service request forms, or email

• Any communication you send us

B. Automatically Collected Information

When you visit our website:

• IP address and browser type

• Cookies and usage data

• Geographic location

• Device and operating system data

• Pages visited and time spent on our website

3. How We Use Your Information

We may use the information we collect to:

• Provide and manage our services

• Respond to inquiries and fulfill requests

• Improve our website and user experience

• Personalize content and communication

• Send marketing communications, where permitted

• Ensure the security of our systems and services

• Comply with legal obligations

4. Lawful Basis for Processing

We process your data based on:

• Your consent (e.g., marketing opt-ins)

• Our legitimate business interests

• Fulfillment of contractual obligations

• Compliance with legal and regulatory requirements

5. Sharing Your Data

We do not sell your personal information.

We may share your information with:

• Internal staff and authorized contractors

• Our group companies and partners where relevant

• Third-party service providers (e.g., CRM, email marketing, analytics tools)

• Legal or regulatory authorities, if required

All third parties are required to handle your data in accordance with applicable data protection laws and our privacy standards.

6. International Transfers

As a global company, we may transfer your data across countries, including to India and the UK. Where applicable, we ensure adequate safeguards are in place to protect your data under GDPR or equivalent frameworks.

7. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes firewalls, encryption, secure servers, and access controls.

8. Retention of Data

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or regulation.

9. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Access your personal data

• Correct inaccuracies

• Request erasure of your data

• Restrict or object to processing

• Withdraw consent at any time

• Data portability

To exercise these rights, please contact us at hello@pinnacleglobalgroup.com.

10. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies via your browser settings. For more details, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies independently.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

13. Contact Us

If you have any questions or concerns regarding this policy or your personal data, you can contact us at:

Pinnacle Global
Email: hello@pinnacleglobalgroup.com
Website: https://www.pinnacleglobalgroup.com/